ALARM & VIDEO MONITORING

 

SAFETY & PEACE OF MIND ALWAYS.

 

Our central monitoring service utilizes, the most advanced monitoring technology available with three state-of-the-art, fully redundant call centers for 24/7 monitoring safety. We are UL Listed, FM Approved, and TMA 5 Diamond Certified, exceeding all standards of excellence in the monitoring industry. You can rest assured that our friendly, highly-skilled operators will respond promptly and compassionately to every signal.

 

Our robust and unified monitoring platform is comprised of a fast and detailed communication between your home security system and our central station. Your CLAREONE control panel registers an emergency event and sends a signal to the central monitoring station, where the appropriate authorities are notified and sent to your home.

 

KEY FEATURES & BENEFITS

 

– 24/7 UNINTERRUPTED MONITORING
– STARTING @ $39.95 PER MONTH
– NO ANNUAL CONTRACTS
– INSTANT REMOTE ACCESS & CONTROL VIA SMARTPHONE
– REDUNDANT COMMUNICATION SYSTEM [NETWORK IP & LTE PLUS]
– DIRECT 2 WAY COMMUNICATION WITH COMMAND CENTRAL STATION
– EMAIL & TEXT NOTIFICATIONS
– LINE CUT PREVENTION
– 9.8 AVERAGE SECONDS TO ANSWER INCOMING CALLS
– 2.85 AVERAGE RINGS TO ANSWER A CALL
– 3 FULLY REDUNDANT CALL CENTERS

 

RAPID FAST RESPONSE
The first signal sent by your control panel will alert our monitoring personnel at the central station, who will call to notify you and confirm whether it’s a real emergency or a false alarm. If you don’t respond, the alarm monitoring service contacts the proper agency to dispatch emergency personnel to your address.

 

Our comprehensive security system offers additional features, such as immediate alarms, which do not depend upon a confirmation call, or silent alarms (also called duress alarms) that don’t alert intruders to the SOS call.

 

For example, a smoke detector event will prompt our monitoring services to contact the fire department, while the signal from a medical alert pendant will be routed to ambulance or paramedic services.

 

AVAILABLE ADDED OPTIONS
ALARM VALIDATION
We help you create a secure chat group with your trusted contact list so that when our monitoring center receives a signal, members in your group chat can text one another in the chat to figure out what is going on and determine if emergency dispatch in needed.

 

VIDEO VERIFICATION
When a signal is sent to our monitoring center a short clip of the event that triggered an alarm is sent to the operator. The clip helps our central station operator confirm or dismiss the alarm quickly and reduces false alarm dispatches.